the bubbleGeneral Terms of Service
These General Terms of Service were last updated as March 19, 2025.
Article 1 (Scope and Objective)
These General Terms of Service (“General Terms of Service”) govern the rights, obligations, responsibilities and certain other matters related to the use of services provided by DEAR U International Inc. (“Company”).
Article 2 (Definitions)
① The following capitalized terms used in these General Terms of Service shall have the following respective meanings:
1. “Service(s)” refers to the bubble services to be used by Members through any devices (including, but not limited to, wired and wireless devices such as PC, TV or mobile devices, etc.).
2. “Member(s)” refers to users who agree with these General Terms of Service and use the Services. Members are divided into “Regular Members” and “Minor Members” as specified in the following section, and “Regular Members” and “Minor Members” are collectively called Members:
A. “Regular Members”: Members who are 18 years of age or older; and
B. “Minor Members”: Members who are 13 years of age or older but under 18 years of age.
3. “Account” refers to a Member’s specific login account necessary for using the Services which may be identified and accessed by indicators such as a unique email address and password.
4. “Paid Service” refers to service(s) provided by the Company for a fee. Paid Service may include a subscription product that allows using certain content on a regular monthly basis, a fixed-term product that can be used for a specific period of time, items that can be used in a certain content, and certain features that may be activated within the Service. Details on any Paid Service may be elaborated on the description page, and the Paid Service can be used according to such information.
5. “Post” refers to texts, photos, videos, files and links in the form of signs, texts, voices, sounds, images and videos posted on the Services by Members.
6. “Content” refers to all works, such as videos, images, and voices, that the Company provides to Members via the Service.
7. “Artists” refers to artists that have accounts that may be accessed using the Service such as actors, singers, athletes, influencers, and celebrities.
Article 3 (Posting and Amendment of General Terms of Service)
① The Company provides these General Terms of Service, the Company’s name, location of business, contact information and other information for Members to be aware of such information when needed.
② From time to time, the Company may amend these General Terms of Service. The date of the most recent and currently applicable update of these General Terms of Service will be noted above.
④ If a Member uses the Services after the published effective date noted above, it will be considered that the Member has agreed to the amended General Terms of Service. If any Member does not agree to the amended General Terms of Service, such Member may terminate the membership.
Article 4 (Interpretation of General Terms of Service)
① Any matters and terms not covered by these General Terms of Service shall be governed by applicable laws.
② Any matters that provide separate and distinct terms of service other than these General Terms of Service (e.g., Terms and Conditions for Paid Services), shall be governed by such separate and distinct terms.
Article 5 (Registration)
① Any person who wishes to become a Member and access Services (“Applicant”) shall complete our registration form with true and correct information, agree to these General Terms of Service and complete the authentication process by providing information necessary to establish an Account. When the Company approves the application, at its sole and absolute discretion, the Account will be established and the Applicant will become a Member.
② The Company shall have the sole and absolute discretion whether to accept or reject any particular application.
③ The Company may verify the real name, age and identification submitted by Members in the application specified in Paragraphs 1 and 2.
④ The Company may withhold approval of any Application for any reason in its discretion.
⑤ If any Application is denied or withheld, the Company may use reasonable efforts to notify the Applicant but shall not have any obligation to do so.
Article 6 (Special Rules for Children)
Any and all Services including Paid Services that the Company offers are not intended for children under the age of 13 and the Company does not provide such Services to children under the age of 13. The Company will not knowingly register or otherwise collect personal information from persons who are under the age 13. The Company shall reject any Application for membership including Paid Service memberships from any person under the age of 13, and if the Company determines that a person under the age of 13 is using the Services, the Company may delete his or her Account without notice, at its sole and absolute discretion.
Article 7 (Changes in Member Information)
① Members can review and update their personal information in their Account at any time.
② Members shall update their Account with any changes to their personal information or notify the Company of any such changes through email.
③ The Company shall not be responsible if a Member experiences any problems with the Services because of the Member’s failure to update their Accounts.
Article 8 (Obligations to Protect Personal Information)
The Company will use reasonable efforts to maintain measures designed to protect personal information of Members subject to applicable laws and the Privacy Policy of the Company.
Article 9 (Obligations on the Management of Accounts)
① Members are responsible for the management of their Account, and shall not allow any third parties to use such Account.
② If the Company becomes aware of any improper or unauthorized use or access of information of a Member’s Account, then the Company may restrict usage of such Account.
③ If a Member’s Account is hacked or a Member becomes aware that a third party has used his/her Account, then such matter shall be immediately notified to the Company and the Member shall follow the applicable instructions of the Company.
④ Notwithstanding the foregoing, the Company shall not have any responsibility for any unauthorized access to or disclosure of a Member’s Account unless demonstrably resulting from Company’s gross negligence and then only subject to the limitations of liability set forth in these General Terms of Service.
Article 10 (Notification to Members)
① The Company may provide notice to Members by email or direct message within the Service app unless otherwise specified in these General Terms of Service.
② Alternatively, the Company may provide notice to a Member by posting any such notice in the Notice section of the Service app.
Article 11 (Obligations of the Company)
① The Company uses commercially reasonable efforts to provide Services continuously, but all Services are provided AS IS and without warranty.
② The Company’s response to opinions or complaints expressed by Members shall be delivered to Members through bulletin board, email or other company-approved communications channels, at its sole discretion.
③ A Member may opt out of receiving commercial advertisements and promotions within the Service app.
Article 12 (Additional Obligations of Members)
① In addition to the other obligations under these General Terms of Service, a Member is not allowed to do any of the following:
1. Registering false information at any time including upon initial registration or updating information
2. Improperly using others’ information
3. Changing information posted by the Company
4. Collecting personal information and account information of other Members
5. Any use of the Services to transmit commercial advertisement or similar messages or spam messages without the prior consent of the Company
6. Any attempts or acts to copy, disassemble or emulate the Services through reverse engineering, decompiling, disassembling or other processing activities
7. Any attempts or acts to interrupt normal Services of the Company, including, without limitation, by creating heavy load on the server of the Company, by using the Services in a different from normal usage method (e.g., automatic connection program, etc.), or through any other means.
8. Any acts to grant access to any third parties
9. Infringement of intellectual property rights of any third party (including, without limitation, any copyrights of Artists) or of the Company or Services
10. Any acts to defame the reputation of the Company or any third party or disrupt any normal business activities
11. Any acts to disclose or post obscene or violent messages, video, audio or other information that are offensive or against public order and good morals
12. Any acts to use the Services for profits without the prior consent of the Company
13. Any other illegal or improper activities
② Members shall observe applicable laws and regulations and these General Terms of Service, including any terms for use, and notifications of the Company.
Article 13 (Provision of Services)
① The Company provides following Services to Members.
1. Services for engagement with Artists (e.g., chatting with Artists)
2. Other services additionally developed by the Company, or provided to Members, some of which may be through affiliate agreements with other companies
② The Services specified in the preceding paragraph may be provided for a fee, in such case, the Paid Services are subject to the Terms and Conditions for Paid Services in addition to these General Terms of Service.
③ The Company may request Member authentication through email address, the sign-up process or other means.
④ The Company may temporarily suspend provision of Services if there is maintenance, replacement, breakdown or communication interruption, etc., of information and communication facilities like computers etc., or in case of other reasonable cause. In this case, the Company shall use reasonable efforts to notify Members in the method specified in Article 10 (Notification to Members); provided, however, if there is any reason that the Company cannot notify such matter in advance, it may be notified later at the Company’s discretion.
⑤ The Company may conduct regular maintenance if necessary for the provision of the Services, and such regular maintenance hours shall be notified to Members. In addition, in its discretion, non-routine and emergency maintenance may be performed at any time by the Company, whether with or without notice.
Article 14 (Change in Services)
① The Company may change or suspend in whole or in part of the Services provided for operational and technical necessities, if there are significant reasons such as difficulties in providing Services and decrease of profitability due to decreased usage, deteriorated profitability, necessity for transformation to next generation Service because of technical advance, changes in Company's policies in relation to provision of Services.
② The Company may amend, suspend or change in whole or in part of the Services provided for free, in the discretion of the Company.
③ If any Content, use method or hours of Services have been changed or Services are suspended, the Company shall use reasonable efforts to provide notice of such changes, in its discretion.
Article 15 (Provision of Information and Advertisement)
① The Company may post information related to the Services on the bubble services screen, official message on its homepage, or through other Company communications channels.
② The Company may publish commercial advertisements of the Company or any third parties through the Services.
③ These Services may include Services or Content provided by other businesses affiliated with the Company and other third parties. If the Company offers a Paid Service to the Members through an affiliated business or third party, other applicable policies may apply.
Article 16 (Copyrights of Members’ Posts)
① The copyrights of Posts posted by Members in the Services may be protected by applicable law. Each Member who makes any Post shall be deemed to have provided and granted to the Company a worldwide, irrevocable, non-exclusive and royalty-free license to use such Post for the following:
1. Using, editing, saving, copying, revising, transferring, exhibiting, publicly demonstrating, publishing and distributing Posts by the Company and subcontractors in order to provide, operate, improve and enhance Services, and develop new services
2. Creating and distributing edited works, secondary works and derivative works of Posts
3. Providing and broadcasting the contents of the Posts to mass media or communication companies
4. For searching within the Services
5. For promotional materials
② Despite of the preceding paragraph, Company will obtain Member’s prior consent before using Posts of Members for commercial purposes (e.g., providing posts to third parties and receiving monetary consideration) other than for the purposes specified in the preceding paragraph.
③ Posts in some Services may provide a function to edit transfer, revise or delete. At this time, Members shall be deemed to allow other Members to use and edit their Posts.
④ Even though Members terminate their membership, the licenses shall survive within the range to operate, enhance, improve and promote Services, and develop new services.
⑤ Company shall provide advance notice if the Company integrates services, changing the location of Posts or sharing Posts between services without changing the contents of Posts.
Article 17 (Management for Posts of Members)
① Posts of Members shall not infringe the rights of others, such as the copyrights of a third party. The Company shall not be responsible for any Member’s infringement of copyrights, or any related damages incurred. If any Post violates applicable laws, any holder of rights may request that the Company suspend or delete the infringing Post according to procedures specified in the Digital Millennium Copyright Act (DMCA), as may be amended, and other applicable laws.
② Even though there is no request of a right holder specified in preceding paragraph, the Company can take remedial actions concerning a Post if it becomes aware of a concern with such Post, or if such Post may be infringing or contrary to Company policy. However, the Company has no obligation to review all the Posts. In addition, the Company may suspend or remove a Post for any of the following reasons:
1. In case the Post constitutes an offense against public order or good morals, or laws (e.g., the post is obscene or violent)
2. In case the Post is potentially damaging to another’s reputation
3. In case the Post is slanderous, libelous or defamatory
4. In case the Post violates any personal rights, rights of publicity or intellectual property rights
Article 18 (Ownership of Rights)
① All rights (including, without limitation, copyrights and other intellectual property rights) for the Services and the Content posted by the Company belong to the Company. However, the Posts of Members and creative works of the third parties belong to such Members or third parties as applicable.
② All copyrights and other intellectual property rights for all trademarks, Service marks, logos, etc., related to the Services provided by the Company (such as design of Services provided by the Company, texts made by the Company, scripts, or graphics) shall be owned by the Company (or, in the case of Member or third party Content, the Company will not own but shall have usage rights) pursuant to applicable laws.
③ If a Member uses any Content with certain service terms, such as usage fees and usage period, the Member shall follow the applicable service terms. Even though the Services may use the terms “Purchase” or “Sales”, the intellectual property rights and other rights regarding the Services or Contents provided to a Member are not transferred or sold to a Member but only usage rights are granted.
④ Members cannot copy, transfer or distribute Contents (including, but not limited to texts, script or graphic) created or provided by the Company between Members or to non-Members in any manner not allowed in the Service Terms.
Article 19 (Termination of Membership)
① Members can terminate their use of the Services at any time through the settings screen in the Service app. If a Paid Member voluntarily terminates membership, the Paid Service membership is automatically terminated and, unless otherwise specified in these General Terms of Service, Terms and Conditions for Paid Services, other separate and distinct terms of service and/or other policies of the Company, the Company shall not be liable for a refund.
② The Company may terminate a Member’s membership for any of the following reasons:
1. In case a Member infringes any rights, credits or legitimate profit of the Company, other Members or third parties, or commits an offense under law or against public order or good morals
2. In case a Member conducts any actions to promote distrust with any unconfirmed facts for goods or services provided by the Company
3. In case a Member conducts actions or tries to interrupt the operation of Services provided by the Company
4. In case it is determined that refusal of providing Services is necessary based on the judgment of the Company
5. In case it is found that a Member is under the age of 13 or there is reasonable inference thereof
③ When the Company terminates a Member’s membership and use of the Services pursuant to paragraph 2, the Company may provide the Member with notice of termination by email or other method of contact previously provided by the Member or by other reasonable means. Notwithstanding the foregoing, it is not a requirement or perquisite for Member to have received notice of termination and Company may reasonably terminate Member’s Account even if Member has not actually received notice of such termination.
④ If a Member uses Paid Services, the Paid Service memberships are automatically terminated by the termination of the membership by the Company pursuant to paragraph 2.
⑤ If the use of the Services is terminated either by a Member or the Company, the following information will be deleted, and not be automatically restored if a Member register again.
1. Profile information: profile picture, name, message, etc.
2. Account: the bubble account (email address)
3. List of friends: bubble friends, recommended friends
4. Purchase history: purchased items/products, etc.
5. Message history: conversations, etc.
6. Content related to optional service: conversations, contents, etc. provided by the optional service.
7. Any other information saved in devices by Members
⑥ If any Accounts are deleted by the Company according to paragraph 5, any and all Services benefits will also terminated, and the Company will not be required to compensate or be obligated for any such loss of benefits.
Article 20 (Restriction on Use)
① If any Members do not use Services for more than one year, the Company may separately store the information of the Members and convert the Account into an inactive account and restrict use or terminate the Member who is no longer using Account.
② The Company may generally restrict usage of Service by steps such as warning, temporary suspension and permanent suspension if Members fall under any of the following cases:
1. In case false information is registered when applying for membership
2. In case a Member undermines the order of electronic commerce by interrupting others to use the Services or illegally using information, etc.
3. In case a Member uses the Company to conduct actions prohibited by these General Terms of Service, Terms and Conditions of Paid Services, policies of the Company or commits an offense against public order and good morals
4. In case a Member does not pay the full applicable price for Services by fabricating payment information when purchasing Paid Service
5. In case a Member indiscriminately repeats purchases and refunds
6. In case of any situation of injustice or illegal acts.
③ Despite of the preceding paragraph,
1. The Company may permanently suspend Accounts immediately in its sole discretion, if the Company finds:
A. illegal use of name, payment information, or illegal communication
B. hacking or distribution of malicious programs
C. any other material violations of these General Terms of Service, Terms and Conditions for Paid Services or policies of the Company
2. The Company may terminate membership immediately in its sole discretion, if
A. a Member is under the age of 13 or there is reasonable inference thereof
B. there is any other material violation of these General Terms of Service, Terms and Conditions for Paid Services, other separate and distinct terms of service and/or other policies of the Company
④ If any Accounts are permanently suspended or terminated by the Company according to the preceding Paragraphs 2 and 3, all Services benefits also disappear, and the Company will not be required to compensate or be obligated for any such loss of benefits.
⑤ Company may restrict or prevent the use of any name used by a Member is false, misleading, confusing or offensive in the exercise of Company’s reasonable discretion.
⑥ If the Services are permanently suspended or terminated by the Company according to these General Terms of Service, the registration of membership will be erased after retaining information necessary to identify Members for a certain retention period. In this case, Members will be notified according to Article 10 (Notification to Members), and given an opportunity to explain before erasing the registration of membership. At this time, if the Company accepts that such objections raised by the Members are reasonable, the Company shall withhold such suspension or termination.
Article 21 (Limitation of Liability)
① The Company shall not be held liable or responsible to any Member or other party nor be deemed to have defaulted under or breached these Terms for failure or delay in fulfilling or performing any obligation when such failure or delay is caused by or results from causes beyond the reasonable control of the Company, including but not limited to pandemic, fire, floods, other natural disasters, embargoes, war, acts of war, insurrections, riots, government interruption, strikes, lockouts or other labor disturbances, or acts of God.
② The Company disclaims any responsibilities for the reliability and accuracy of information, material or content posted in relation to the Services.
③ The Company shall not be liable or any transactions between Members or between Members' and any third parties through the Services.
④ The Company disclaims responsibility for the usage of free Services.
⑤ The Company has no obligation to monitor the Post, Content and quality of Services, products or goods advertised through the Service screen or linked websites by third parties.
⑥ The Company (and the officers and employees, and agents of the Company) disclaim any responsibility for the following:
1. Damages from false or inaccurate information about Members
2. Personal damages from the connection to Services and usage of Services regardless of the nature or details
3. Damages from any illegal connection or usage of server by any third parties
4. Damages from any illegal or improper interruption or disruptive activity by third parties against transmission to or from the server
5. Damages occurred any virus, spyware, malware or other malicious software transmitted, distributed or utilized (regardless of whether it is direct/undirect) through the Services
6. Damages from error, omission, missing or destruction of transferred data
7. Various civil/criminal liabilities incurred from defamation of character or other illegal activities between Members in the course of registering or using the Services
8. Any indirect, special or consequential damages resulting from use of the Services.
Article 22 (Overseas Usage)
The Company does not guarantee the quality or availability of Services in every country or jurisdiction in which a Member may be located. Each Member shall be responsible for observing local laws and regulations in the course of using the Services.
Article 23 (Governing Law and Jurisdiction)
① These General Terms of Service shall be regulated and interpreted under the laws of the State of California.
② In using or registering for Services, Member consents to the sole and exclusive jurisdiction and venue in the Federal or State courts in the County of Los Angeles, California, and agrees that all disputes based on or arising out of the these Terms of Service and/or the use of the bubble Services shall only be submitted to and determined by said courts, which shall have sole and exclusive jurisdiction.